Privacy Policy
Effective Date: 2/19/2026
This Privacy Policy explains how Pair Pay (“Pair Pay,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our website, use our services, or otherwise interact with us (collectively, the “Services”).
By using the Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that identifies, relates to, describes, or could reasonably be linked to you (“Personal Information”), including:
Contact and account information: such as name, business name, email address, phone number, mailing address, and login credentials.
Business and verification information: such as tax identification number, business ownership details, and documentation required for underwriting, identity verification, and compliance.
Payment and transaction information: such as payment card details, bank account information, transaction amounts, transaction dates, and payment method details. Payment card information may be processed and stored by our payment partners and service providers in accordance with applicable standards.
Device and usage information: such as IP address, browser type, device identifiers, operating system, pages viewed, and interaction data.
Communications: such as information you provide when you contact us, submit a form, request support, or communicate with our team.
2. How We Use Information
We use Personal Information to:
Provide, operate, and maintain the Services, including payment processing and account administration.
Verify identity, conduct underwriting, perform risk assessments, prevent fraud, and secure transactions.
Comply with legal obligations and enforce our agreements and policies.
Respond to inquiries, provide customer support, and send service-related messages.
Improve and personalize the Services, including analyzing usage and troubleshooting issues.
Send marketing communications where permitted by law, and provide information about products, services, or updates you may be interested in. You may opt out of marketing emails at any time.
3. How We Share Information
We may share Personal Information in the following circumstances:
Service providers and vendors: with third parties that provide services on our behalf (e.g., hosting, analytics, customer support tools, communications tools, and security services).
Payment networks and financial partners: with acquiring banks, card networks, payment processors, payment gateways, and other entities involved in completing transactions and providing payment services.
Compliance and legal: with regulators, law enforcement, courts, or other parties when required by law or when we believe disclosure is necessary to protect rights, safety, and security or to prevent fraud.
Business transfers: in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, subject to appropriate confidentiality protections.
With your direction: when you request or authorize us to share information with third parties.
4. Cookies and Similar Technologies
We may use cookies, pixels, SDKs, and similar technologies to operate the website, remember preferences, analyze performance, and improve user experience. These technologies may collect device and usage information.
You can control cookies through your browser settings and, where available, through any cookie preference tools on our website. Some features may not function properly if cookies are disabled.
5. Analytics and Advertising
We may use analytics services to understand how our Services are used. We may also use advertising and measurement tools to deliver and evaluate marketing campaigns, subject to applicable law.
Depending on your location, you may have choices regarding targeted advertising and similar tracking technologies.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect Personal Information. However, no security measure is perfect, and we cannot guarantee absolute security.
7. Data Retention
We retain Personal Information for as long as reasonably necessary to provide the Services, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of information and the purpose for which it was collected.
8. Your Choices and Rights
Depending on your location, you may have rights regarding your Personal Information, which may include the right to access, correct, delete, or receive a copy of your information, and the right to object to or restrict certain processing.
To exercise your rights, contact us using the information in the “Contact Us” section. We may need to verify your identity before responding.
9. Communications Preferences
You may opt out of marketing emails by using the unsubscribe link in our messages or by contacting us. Even if you opt out of marketing communications, we may still send you non-marketing, service-related messages (e.g., account notices, security alerts, transaction updates).
10. Children’s Privacy
The Services are not intended for children under 13 (or the age required by local law), and we do not knowingly collect Personal Information from children. If you believe a child has provided Personal Information to us, contact us and we will take appropriate steps to remove it.
11. International Data Transfers
If you access the Services from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where we or our service providers operate. These jurisdictions may have different data protection laws than your location.
12. Third-Party Links
The Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing information to them.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will update the Effective Date and post the updated policy on our website. Your continued use of the Services after the update constitutes your acceptance of the revised policy.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us via our contact page